Help Center and Frequently Asked Questions

Popular Questions

The next time you shop at Harveys Supermarket, scan your rewards barcode in the Harveys Supermarket app or use your rewards phone number at checkout, and your Harveys Supermarket account will be activated.


No. Simply scan your rewards barcode in the Harveys Supermarket app or use your phone number at checkout.


Getting to know Harveys rewards

Harveys Supermarket rewards is a loyalty program that lets you earn points on qualifying purchases. Those points can then be used for savings on groceries in any Harveys Supermarket store.


You can register for a Harveys Supermarket rewards account via the Harveys Supermarket app or start registration in any Harveys Supermarket store.


To become a fully registered customer, eligible to use points for savings, you must finish registration via the Harveys Supermarket mobile app, through our website at https://www.harveyssupermarkets.com/rewards or by calling our Customer Care Center at 1-844-745-0463.


You must finish registration to redeem points on groceries.


If you have downloaded the app, and followed the sign up process or your account has an email and password, then you are fully registered.


The next time you shop at Harveys Supermarket, scan your rewards barcode in the Harveys Supermarket app or use your rewards phone number at checkout, and your Harveys Supermarket account will be activated.


You must be at least 13 years old and live in the United States (or territories). Businesses cannot register for Harveys Supermarket rewards.


Harveys Supermarket will send you personalized offers through email so that you never miss a deal!


Points expire 6+ months after they are earned. After points are earned, they will expire on the last day of the month that is six months after they are earned. For example, if Points are earned on February 12th, those Points will expire on August 31st (the last day of the month that is six months after the date earned).


Earning Harveys rewards points

Harveys Supermarket rewards points are earned on qualifying purchases in Harveys Supermarket stores. To earn even more points, activate Percent Back offers in the app. Purchasing select gift cards will also earn you at least 1% back points every day. At checkout, enter your phone number or scan your rewards barcode found in the app.


Your points balance will print on your receipt after you shop with us. You can also check your points balance in the Harveys Supermarket app or at harveyssupermarkets.com.


A list of eligible items can be found here.


Using Harveys rewards points

Points can be used to save money on groceries in Harveys Supermarket stores.


You must be fully registered in Harveys Supermarket rewards with a minimum balance of 100 points to redeem points for savings. Every 100 points is a $1 off groceries.


If you are a fully registered rewards member, just scan your rewards barcode in the Harveys Supermarket app or use your phone number at checkout! You will see the prompt to “Use Points” on the PIN pad, if you have enough points to save. You can then choose how many points you would like to use on your transaction.


Your 14-Digit ALT ID is the 10 digit phone number you registered with, followed by your four digit PIN number in one continuous string. Your ALT ID can be found in the Harveys app.


Customers must have a minimum balance of 100 points to use points for savings.


There is no maximum limit for redemption in a Harveys Supermarket store, as long as you have the minimum of 100 points available.


Yes, save even more by activating digital coupons picked just for you! Digital coupons can be found on the rewards tab in the app and on the website. From there, scan your rewards barcode at checkout and watch your savings grow!


Managing Account

You can update your information in the Harveys Supermarket app.


You can change your rewards PIN in the Harveys app, online at harveyssupermarkets.com/myaccount, or by contacting Customer Service Center at 1-844-745-0463.


For more information you can contact the Customer Care Center at 1-844-745-0463.


Digital Coupons

In the Harveys app, once a digital coupon is clipped, it will go to your "clipped savings". You can view all clipped or activated coupons on the rewards tab in the app..


No, the digital coupons are automatically loaded to your Harveys rewards account and automatically apply when you scan your rewards barcode or enter your phone number at checkout.


In order to use digital coupons you must have a Harveys rewards account. Once you have an account, you will then be able to select from a variety of available coupons that can be loaded directly to your Harveys rewards account. Use your rewards phone number or scan your digital card at checkout and the savings will automatically be applied when you purchase those items.


No, there is no cost for using digital coupons or to have a Harveys rewards account.


 
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